Field Application Specialist, In Vitro Diagnostics – (French & German Languages Required)

Vacancy Information

Location

Germany

Application Specialist

Location: South West Germany

The company is a manufacturer of automation, analyzers, assays and kits for In Vitro Diagnostics. Their products are used for the screening and monitoring of various diseases, primarily in the areas of Oncology, Diabetes, Hemoglobinopathy, Autoimmune, and other rare pathologies.

They now have an open position for a Field Application Specialist to support customers in the South West of Germany, French speaking region of Switzerland, and Austria.

The Position:

  • Scientific and application support for customers, sales representatives and service technicians in your area.
  • Equipment installations in direct cooperation with the technical department.
  • On-site validation of instruments and assays.
  • Organization and implementation of product training and induction.
  • Support of customers in the configuration of the company’s own software and integration into the existing network structure.
  • Analysis and solution of problems at the customer’s site (laboratory environment, 1st and 2nd level application support).
  • Contribute to customer relationship management, understand customer needs, set appropriate product and performance expectations, and gather market intelligence about competitors and new sales opportunities.
  • Provide feedback to product marketing, science, engineering, R&D, QM and other teams within the company to support the accurate marketing/further development of our products.
  • Occasional participation in conferences, trade fairs, seminars, meetings and training events.
  • The position is home office based, with regular travel to customer sites in the South West of Germany, French speaking region of Switzerland, and Austria.

The Requirements:

  • Educated in a Scientific / Medical field; Medical Technology / Medizintechnik, Biomedical Sciences, Biology, Biotechnology, Biologielaborant, BTA; or related field.
  • High level of self-organization and ability to work in a team.
  • Comfortable with regular travel to customer sites.
  • Languages: Fluent German, French and English language essential.

 

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