DiagnosticsLife Sciences

Global Customer Application Specialist – NGS

Vacancy Information


United Kingdom

Global Customer Application Specialist – NGS

Location: Europe

The company is a global leading manufacturer of liquid handling robotics and laboratory automation. Their instruments are used to automate genomic applications such as NGS sample preparation, DNA/RNA extraction and PCR set-up. With a market leading presence, they now have an exciting opportunity to join their team as the Global Customer Application Specialist – NGS

The role:

Responsible for performing and supporting new and complex genomics protocol installations at customer sites and provide troubleshooting and support to customers.

Provide technical presentations and hands-on training to internal and external customers.

Maintain awareness of market trends in area of expertise, provide feedback on tested products.

Assist development of automated scripts for manufacturers own and 3d party reagents on the automation platforms.

The role is home office based in Europe, with estimated 50% global travel.

The Requirements:

Degree in a scientific or engineering field is preferred; biology, genetics, biochemistry, chemistry, biotechnology, biological sciences, biomedical engineering, mechanical, electrical automation or related.

Experience using laboratory automation for NGS/genomics applications is essential.

Excellent communication and presentation skills are essential.

Comfortable with 50% global travel.


Experience: Field Service Engineer, Field Application Specialist, Automation Specialist, Genomics Specialist, Next Generation Sequencing.

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