Mass Spectrometry Field Service Engineer, LC-MS
The company is a specialised service provider of maintenance, repairs and upgraded for mass spectrometers in Europe. They support Sciex, Waters and Thermo Fisher Scientific mass spectrometers.
Having recently secured the service contract for a major site in Huntingdon for Sciex mass spectrometers, they are not looking for a Field Service Engineer to join the team.
You will be the primary contact and Service Engineer for Sciex LC-MS maintenance, repairs and upgrades in the UK.
Supporting customers across the UK, with a primary focus on the major customer site in Huntingdon.
Establish, develop, and maintain positive business and customer relationships.
Expedite the resolution of customer problems and complaints to maximize satisfaction.
Report on customer needs, problems, interests, competitive activities, and potential for new products and services.
The position is home office based in England, with travel to customer sites in the UK.
Educated in a Scientific or Engineering field; Chemistry, Chemical Engineering, Electrical Engineering; or related field.
Hands on experience with Sciex LC-MS systems is essential for this position.
Comfortable with regular travel to customer sites in the UK, primarily Huntingdon.
Chemist, Analytical Chemist, Research Scientist, Sciex, LC-MS, Mass Spectrometry
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