DiagnosticsEngineeringLife Sciences

Service Manager BeNeLux (Team of 11 Field Service Engineers)

Vacancy Information



Service Manager BeNeLux

The company is a global leading manufacturer of laboratory automation systems. Their instruments are used in cell biology, genomics, proteomics, drug discovery, analytical chemistry, molecular diagnostics, and immunodiagnostics. With a market leading presence, they now have an exciting opportunity to join their team as the Service Manager BeNeLux.

The Position:

Your primary task is to manage, motivate and develop the Field Service Engineering team in Belgium and the Netherlands.

Team of 11 Field Service Engineers in the Netherlands and Belgium.

Organise, direct and monitor all activities to build, run and optimise the Service Organization as a customer-oriented Profit-Centre

Organise instrument installation, application set-up, maintenance, trouble shooting, repairs and other service support activities as required.

Responsible for service contracts and achieving service budget commitments in the BeNeLux.

The position is home office based in Belgium or the Netherlands.

The Requirements:

Educated in an engineering  or scientific field; Electrical Engineering, Mechanical Engineering, Biotechnology, Biology, Chemistry, Biomedical Engineering; or related subject.

Experience managing a team of Field Service Engineers.

Strong organizational, management & leadership skills.

Languages: Fluent English is essential.

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